Welcome to OCWA. We are pleased to offer our customers web access to account information and online bill payment. Please take a moment to familiarize yourself with our bill payment policies. By clicking either the payment site or account information site you are accepting agreement with these policies.

We have contracted with a new payment vendor to supply a web portal with many of the features expected in today’s online experience:
– Future Pay
– Auto Draft
– Addition of American Express
– Stored Credit/Debit/eCheck
– SMS Notification
– View Bill online (even if not signed up for eBill)
– One-time payments without logging in
Note: You will need to register for the new site to take advantage of many of the features.

User policy

By utilizing this web site, you agree to the following policy and legal notice. If you do not agree with the terms set forth, please contact OCWA Customer Service at 315-455-7061 x 3335 to have your account disabled for web access.

Site availability

OCWA is pleased to provide online payment service. While it is our intent to provide access to this service around the clock, there will be unannounced maintenance periods when the site will not be available. Please plan accordingly so as not to incur a late charge on your account.


It is OCWA’s strict policy not to share account information with third parties for the purpose of marketing or telemarketing.


OCWA uses encryption technology and SSL (secure socket layer) to protect your transaction security. The address of every page in the OCWA Customer Service Web Site should begin with “https.”

About OCWA

OCWA is a Public Benefit Corporation having its principal office at 200 Northern Concourse, Town of Salina, New York, with a Post Office address at P.O. Box 4949, Syracuse, NY 13221-4949. Our office hours are 8:00 am – 4:30 pm, Monday through Friday.
Customer Service 315-455-7061 x 3335

Payment Site

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