Welcome to OCWA – – Central New York’s Water Authority
OCWA is composed of a dedicated, professional workforce that is committed to providing customers with a safe, reliable and economical water supply. Because of this commitment, the Authority continually invests into the infrastructure and technology needed to meet this critical mission.
On this website, you can find information on the ways the Authority is doing this. If you have any questions, call to speak with our staff. We are here to serve you.
CONTACT INFORMATION
Business Hours:
Monday thru Friday
8AM to 4:30PM
Phone Number:
315.455.7061
For Customer Service, Press 3335
List of Departments & Extensions
After Hours Emergency Number:
315.475.7601
Contact us by Email:
Email form
Physical Address:
200 Northern Concourse
Syracuse, NY 13212
Mailing Address:
200 Northern Concourse
PO Box 4949
Syracuse, NY 13221-4949
RECENT NEWS
Routine Flushing Starts in Marcellus
Earlier this month, OCWA started its annual routine flushing of portions of its water distribution system. Flushing of the water mains [...]
OCWA Celebrates National Public Works Week
This week, May 17-23, OCWA is celebrating National Public Works Week, an initiative sponsored by the American Public Works Association to [...]
OCWA’s 2025 Annual Water Quality Report Now Available
The Onondaga County Water Authority (OCWA) is pleased to provide its customers and consumers with its Annual Water Quality Report for [...]
OCWA Team Members Receive Top Awards from NYSAWWA
OCWA team members received three top awards last week at the New York Section of the American Water Works Association (NYSAWWA) [...]
CURRENT WATER ALERTS
Water Alerts will appear only when active.
What can I expect to see in this section?
- Water Interruption due to a Break in the Pipe
- Water Interruption due to Maintenance Work
- Notice of Cloudy Water
- Notice of Hydrant or Valve Maintenance
- Notice of Low Pressure
Notices will remain on the page for 24 hours past the anticipated resolution time. Map locations are approximate.
Water Off
Watermain Leak Repair
Approximate Location:
Third st is closed between Brooks st and Bailey st
Solvay, NY
Expected Resolution:
Wednesday, 9/16/2026, 8:24 pm
Water Off
Watermain Leak Repair
Approximate Location:
Water is off on third st between Bailey st and Brooks st are also off 2 hydrants affected
Solvay, NY
Expected Resolution:
Wednesday, 9/16/2026, 4:21 pm
Water Off
Watermain Leak Repair
Approximate Location:
Water is off on third st between Bailey st and Brooks st are also off 2 hydrants affected
Solvay, NY
Expected Resolution:
Wednesday, 9/16/2026, 4:21 pm
Water Off
Watermain Leak Repair
Approximate Location:
8460
Clay, NY
Expected Resolution:
Wednesday, 9/16/2026, 4:04 pm
Water Off
Watermain Construction- water is off at valves 192e01, 192e04,192e03, and 193r03
Approximate Location:
201 maple road
Syracuse, NY 13219
Expected Resolution:
Wednesday, 9/16/2026, 2:32 pm
Water Off
Watermain Leak Repair
Approximate Location:
5838 tuller rd
Cicero, NY
Expected Resolution:
Tuesday, 9/15/2026, 6:27 pm
Water Off
Hydrant Maintenance
Approximate Location:
6437 Mudmill Rd.
Cicero, NY
Expected Resolution:
Tuesday, 9/15/2026, 3:41 pm