Central New York’s Water Authority2019-12-03T09:20:01-05:00

Welcome to OCWA – – Central New York’s Water Authority

OCWA is composed of a dedicated, professional workforce that is committed to providing customers with a safe, reliable and economical water supply. Because of this commitment, the Authority continually invests into the infrastructure and technology needed to meet this critical mission. On this website, you can find information on the ways the Authority is doing this. If you have any questions, call to speak with our staff. We are here to serve you.


Business Hours:
Monday thru Friday
8AM to 4:30PM

Phone Number:
For Customer Service, Press 3335

After Hours Emergency Number:

Contact us by Email:
Email form

Physical Address:
200 Northern Concourse
Syracuse, NY  13212

Mailing Address:
200 Northern Concourse
PO Box 4949
Syracuse, NY 13221-4949


811, 2019

OCWA Employee Spotlight

November 8th, 2019|

This is the fourth in a series of monthly articles by OCWA--Central New York's Water Authority--highlighting some of our dedicated employees [...]


Water Alerts will appear only when active.

What can I expect to see in this section?

  1. Water Interruption due to a Break in the Pipe
  2. Water Interruption due to Maintenance Work
  3. Notice of Cloudy Water
  4. Notice of Hydrant or Valve Maintenance
  5. Notice of Low Pressure

Notices will remain on the page for 24 hours past the anticipated resolution time. Map locations are approximate.

Low Water Pressure

Watermain Leak Repair Mallard Dr from Pineledge Rd to East Gate Rd - T/Camillus. (1) hydrant in shut.

Approximate Location:
201 Mallard Dr
Camillus , NY

Expected Resolution:
Thursday, 2/20/2020, 7:25 pm

Water Off

Valve Maintenance

Approximate Location:
Century Dr.
Solvay, NY 13209

Expected Resolution:
Thursday, 2/20/2020, 3:28 pm

Water Off

Water Service Repair/Installation woods rd in solvay is closed between 4th and 3rd for a replacement

Approximate Location:
901 woods rd
Solvay, NY

Expected Resolution:
Thursday, 2/20/2020, 2:24 pm

Water Off

Watermain Leak Repair Water off on Chapel Dr between Hollowcrest Rd & Shineview Dr 1 Hyd in shut Down Plaza will be in shut down

Approximate Location:
250 Chapel Dr
camillus, NY

Expected Resolution:
Thursday, 2/20/2020, 1:43 pm

Water Off

Watermain Leak Repair

Approximate Location:
water off on dickerson Dr North 1 hydrant affected
camillus, NY

Expected Resolution:
Thursday, 2/20/2020, 1:26 pm