Welcome to OCWA – – Central New York’s Water Authority
OCWA is composed of a dedicated, professional workforce that is committed to providing customers with a safe, reliable and economical water supply. Because of this commitment, the Authority continually invests into the infrastructure and technology needed to meet this critical mission. On this website, you can find information on the ways the Authority is doing this. If you have any questions, call to speak with our staff. We are here to serve you.
CONTACT INFORMATION
Business Hours:
Monday thru Friday
8AM to 4:30PM
Phone Number:
315.455.7061
For Customer Service, Press 3335
After Hours Emergency Number:
315.475.7601
Contact us by Email:
Email form
Physical Address:
200 Northern Concourse
Syracuse, NY 13212
Mailing Address:
200 Northern Concourse
PO Box 4949
Syracuse, NY 13221-4949
RECENT NEWS
Clockville Water District #1 Update
Clockville Water District #1 Update as of 8/18/21 The cooperative project between Madison County, their contractors and OCWA will be coming [...]
OCWA To Begin Knoll Place Main Replacement Project (Town of Salina)
OCWA–Central New York’s Water Authority–will begin the first phase of a water main replacement project along Knoll Place in the Town [...]
OCWA Promotes New Senior Management
The Board of OCWA--Central New York's Water Authority--recently promoted several employees to new positions on the senior management team. The appointments [...]
July OCWA Employee Spotlight
As part of OCWA’s monthly series highlighting some of our dedicated employees and the important jobs they perform, this month we’re [...]
WATER ALERTS
Water Alerts will appear only when active.
What can I expect to see in this section?
- Water Interruption due to a Break in the Pipe
- Water Interruption due to Maintenance Work
- Notice of Cloudy Water
- Notice of Hydrant or Valve Maintenance
- Notice of Low Pressure
Notices will remain on the page for 24 hours past the anticipated resolution time. Map locations are approximate.
Low Water Pressure
Watermain Leak Repair , 12 inch water main is throttled down until utilities get marked out to make repair . All Bonstead Rd and Horshoe island will be under low pressure. Also 34 hydrants will be in the shutdown once the water is fully off.
Approximate Location:
4068 Bonstead Rd
Clay, NY
Expected Resolution:
Tuesday, 9/28/2021, 2:54 pm
Water Off
Watermain Leak Repair
Approximate Location:
200 Roxboro rd and rt 11
T sal, NY 13032
Expected Resolution:
Tuesday, 9/28/2021, 12:43 pm
Water Off
Water off at 4804 Cavalry Green Drive per customer request.
Approximate Location:
4804 Cavalry Green Drive
Manlius , NY
Expected Resolution:
Tuesday, 9/28/2021, 12:09 pm
Water Off
Watermain Leak Repair
Approximate Location:
34 richlee dr
camillus ny, NY
Expected Resolution:
Tuesday, 9/28/2021, 6:44 am
Water Off
Watermain Leak Repair
Approximate Location:
Galster rd
Manlius , NY
Expected Resolution:
Monday, 9/27/2021, 11:00 pm