Welcome to OCWA – – Central New York’s Water Authority
OCWA is composed of a dedicated, professional workforce that is committed to providing customers with a safe, reliable and economical water supply. Because of this commitment, the Authority continually invests into the infrastructure and technology needed to meet this critical mission. On this website, you can find information on the ways the Authority is doing this. If you have any questions, call to speak with our staff. We are here to serve you.
CONTACT INFORMATION
Business Hours:
Monday thru Friday
8AM to 4:30PM
Phone Number:
315.455.7061
For Customer Service, Press 3335
After Hours Emergency Number:
315.475.7601
Contact us by Email:
Email form
Physical Address:
200 Northern Concourse
Syracuse, NY 13212
Mailing Address:
200 Northern Concourse
PO Box 4949
Syracuse, NY 13221-4949
RECENT NEWS
OCWA Reopens Main Customer Entrance
On June 1st, OCWA reopened its main customer entrance at 200 Northern Concourse in the Town of Salina for bill payments, [...]
West Genesee St Water Main Replacement — Town of Camillus
OCWA–Central New York’s Water Authority–will began the service phase of the water main replacement project along West Genesee Street in the [...]
Summer Workforce Starts at OCWA
OCWA—Central New York’s Water Authority—recently welcomed the first group of what will eventually total 16 seasonal aides/interns working for the Authority [...]
May OCWA Employee Spotlight
As part of OCWA’s monthly series highlighting some of our dedicated employees and the important jobs they perform, this month we’re [...]
WATER ALERTS
Water Alerts will appear only when active.
What can I expect to see in this section?
- Water Interruption due to a Break in the Pipe
- Water Interruption due to Maintenance Work
- Notice of Cloudy Water
- Notice of Hydrant or Valve Maintenance
- Notice of Low Pressure
Notices will remain on the page for 24 hours past the anticipated resolution time. Map locations are approximate.
Cloudy or Discolored Water
Flushing. Water is on.
Approximate Location:
Milo Ln @ Hudson St
Camillus, NY
Expected Resolution:
Thursday, 6/24/2021, 4:49 pm
Water Off
Watermain Leak Repair Milo Ln between Hudson St and Sydney St. No hydrants in shutdown
Approximate Location:
Milo Ln @ Hudson St
Camillus, NY
Expected Resolution:
Thursday, 6/24/2021, 7:22 pm
Water Off
Water is off on Makyes Rd. T/Onondaga for a watermain repair. 1 hydrant is affected
Approximate Location:
4465 Makyes Rd.
Syracuse, NY 13215
Expected Resolution:
Thursday, 6/24/2021, 1:39 pm