Central New York’s Water Authority2019-12-03T09:20:01-05:00

Welcome to OCWA – – Central New York’s Water Authority

OCWA is composed of a dedicated, professional workforce that is committed to providing customers with a safe, reliable and economical water supply. Because of this commitment, the Authority continually invests into the infrastructure and technology needed to meet this critical mission. On this website, you can find information on the ways the Authority is doing this. If you have any questions, call to speak with our staff. We are here to serve you.


Business Hours:
Monday thru Friday
8AM to 4:30PM

Phone Number:
For Customer Service, Press 3335

After Hours Emergency Number:

Contact us by Email:
Email form

Physical Address:
200 Northern Concourse
Syracuse, NY  13212

Mailing Address:
200 Northern Concourse
PO Box 4949
Syracuse, NY 13221-4949



Water Alerts will appear only when active.

What can I expect to see in this section?

  1. Water Interruption due to a Break in the Pipe
  2. Water Interruption due to Maintenance Work
  3. Notice of Cloudy Water
  4. Notice of Hydrant or Valve Maintenance
  5. Notice of Low Pressure

Notices will remain on the page for 24 hours past the anticipated resolution time. Map locations are approximate.

Water Off

Watermain Leak Repair

Approximate Location:
Labeau ln
Brewerton , NY Brewerton

Expected Resolution:
Wednesday, 1/22/2020, 5:04 pm

Water Off

Watermain Leak Repair. Water is off on Hanover Ave T/Salina, between Anita Ave and Beechwood Ave. 1 hydrant in shutdown

Approximate Location:
104 Hanover Ave
Salina, NY

Expected Resolution:
Wednesday, 1/22/2020, 3:30 pm

Water Off

Valve Maintenance

Approximate Location:
woodcrest dr
T lysander , NY 13032

Expected Resolution:
Wednesday, 1/22/2020, 2:06 pm

Water Off

Watermain Leak Repair

Approximate Location:
Water off on West Genesee Street between Parsons Dr and Manchester rd 2hydrants affected
geddes, NY

Expected Resolution:
Wednesday, 1/22/2020, 1:44 pm

Water Off

Water is off on Horan Rd. from Milton Ave. to the Rt.695 on ramp. 4 hydrants are affected.

Approximate Location:
450 Horan Rd.
Camillus, NY 13219

Expected Resolution:
Wednesday, 1/22/2020, 1:13 pm

Water Off

Hydrant Maintenance. Water is off on Heidi Ln also , 3 hydrants are in shutdown

Approximate Location:
Lebeau Ln
Brewerton , NY

Expected Resolution:
Wednesday, 1/22/2020, 12:50 pm