Central New York’s Water Authority2021-09-07T09:15:05-04:00
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Welcome to OCWA – – Central New York’s Water Authority

OCWA is composed of a dedicated, professional workforce that is committed to providing customers with a safe, reliable and economical water supply. Because of this commitment, the Authority continually invests into the infrastructure and technology needed to meet this critical mission. On this website, you can find information on the ways the Authority is doing this. If you have any questions, call to speak with our staff. We are here to serve you.


Business Hours:
Monday thru Friday
8AM to 4:30PM

Phone Number:
For Customer Service, Press 3335

After Hours Emergency Number:

Contact us by Email:
Email form

Physical Address:
200 Northern Concourse
Syracuse, NY  13212

Mailing Address:
200 Northern Concourse
PO Box 4949
Syracuse, NY 13221-4949


907, 2021

July OCWA Employee Spotlight

July 9th, 2021|

As part of OCWA’s monthly series highlighting some of our dedicated employees and the important jobs they perform, this month we’re [...]


Water Alerts will appear only when active.

What can I expect to see in this section?

  1. Water Interruption due to a Break in the Pipe
  2. Water Interruption due to Maintenance Work
  3. Notice of Cloudy Water
  4. Notice of Hydrant or Valve Maintenance
  5. Notice of Low Pressure

Notices will remain on the page for 24 hours past the anticipated resolution time. Map locations are approximate.

Low Water Pressure

Watermain Leak Repair , 12 inch water main is throttled down until utilities get marked out to make repair . All Bonstead Rd and Horshoe island will be under low pressure. Also 34 hydrants will be in the shutdown once the water is fully off.

Approximate Location:
4068 Bonstead Rd
Clay, NY

Expected Resolution:
Tuesday, 9/28/2021, 2:54 pm

Water Off

Watermain Leak Repair

Approximate Location:
200 Roxboro rd and rt 11
T sal, NY 13032

Expected Resolution:
Tuesday, 9/28/2021, 12:43 pm

Water Off

Water off at 4804 Cavalry Green Drive per customer request.

Approximate Location:
4804 Cavalry Green Drive
Manlius , NY

Expected Resolution:
Tuesday, 9/28/2021, 12:09 pm

Water Off

Watermain Leak Repair

Approximate Location:
34 richlee dr
camillus ny, NY

Expected Resolution:
Tuesday, 9/28/2021, 6:44 am

Water Off

Watermain Leak Repair

Approximate Location:
Galster rd
Manlius , NY

Expected Resolution:
Monday, 9/27/2021, 11:00 pm

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