Welcome to OCWA – – Central New York’s Water Authority
OCWA is composed of a dedicated, professional workforce that is committed to providing customers with a safe, reliable and economical water supply. Because of this commitment, the Authority continually invests into the infrastructure and technology needed to meet this critical mission. On this website, you can find information on the ways the Authority is doing this. If you have any questions, call to speak with our staff. We are here to serve you.
CONTACT INFORMATION
Business Hours:
Monday thru Friday
8AM to 4:30PM
Phone Number:
315.455.7061
For Customer Service, Press 3335
After Hours Emergency Number:
315.475.7601
Contact us by Email:
Email form
Physical Address:
200 Northern Concourse
Syracuse, NY 13212
Mailing Address:
200 Northern Concourse
PO Box 4949
Syracuse, NY 13221-4949
RECENT NEWS
Avoid Latest Water Utility Scam – Overpaid Bills?
The Federal Trade Commission (FTC) recently alerted customers of water and other utilities to robocalls being made advising that you’ve paid [...]
Protecting OCWA’s Water System – Risk & Resiliency
OCWA—Central New York’s Water Authority—considers the resiliency of its water system a high priority. As such, we have conducted risk and [...]
OCWA Celebrates National “Imagine a Day Without Water” By Highlighting Distribution Maintenance Efforts
As part of the national Imagine a Day Without Water education and awareness day on October 21, 2020, OCWA—Central New York’s [...]
OCWA Statement Explaining Some Higher Than Normal Residential Bills
Some residential OCWA customers may have recently received, or will be receiving in the near future, higher than normal quarterly water [...]
WATER ALERTS
Water Alerts will appear only when active.
What can I expect to see in this section?
- Water Interruption due to a Break in the Pipe
- Water Interruption due to Maintenance Work
- Notice of Cloudy Water
- Notice of Hydrant or Valve Maintenance
- Notice of Low Pressure
Notices will remain on the page for 24 hours past the anticipated resolution time. Map locations are approximate.
Water Off
Watermain Leak Repair
Approximate Location:
Whiting Rd
Cicero , NY
Expected Resolution:
Thursday, 12/3/2020, 6:49 pm
Water Off
Watermain Leak Repair N Terry Rd. 1 hydrant in shutdown
Approximate Location:
401N Terry Rd
Geddes, NY
Expected Resolution:
Thursday, 12/3/2020, 5:46 pm
Under Investigation
Watermain Leak Repair Road Closed N Terry Rd between Hatherleigh Dr and Bacon St
Approximate Location:
401 N Terry Rd
Geddes, NY
Expected Resolution:
Thursday, 12/3/2020, 5:43 pm
Water Off
Watermain Leak Repair Smokey Hollow Rd from Hensley Blvd to end of main. (2) hydrants in shutdown
Approximate Location:
8476 Smokey Hollow Rd
Lysander , NY
Expected Resolution:
Thursday, 12/3/2020, 4:16 pm
Water Off
Watermain Leak Repair. Water is off on Bull St T/Cicero. 3 hydrants in shutdown
Approximate Location:
7475 Bull St
Cicero, NY
Expected Resolution:
Thursday, 12/3/2020, 2:26 pm
Water Off
Watermain Leak Repair 21 hydrants affected, one way feed area affected from Seneca turnpike north on velasko rd
Approximate Location:
4919 velasko rd
Onondaga, NY
Expected Resolution:
Thursday, 12/3/2020, 1:06 pm
Water Off
Watermain Leak Repair Howlett Hill Rd between Lyons Rd Ext and Dunbar Woods Rd. 1 hydrant in shutdown . Valves 62F02 and 62G02
Approximate Location:
2658 Howlett Hill Rd
Marcellus, NY
Expected Resolution:
Thursday, 12/3/2020, 12:22 pm
Water Off
Watermain Leak Repair
Approximate Location:
weaver rd lakeshore rd
Tcic, NY 13032
Expected Resolution:
Thursday, 12/3/2020, 11:41 am
Under Investigation
Watermain Leak Repair 433 Garden City Dr @ Gould Pl. No hydrants involved, main is throttled back temporarily.
Approximate Location:
433 Garden City Dr
Salina , NY
Expected Resolution:
Wednesday, 12/2/2020, 7:05 pm