Welcome to OCWA – – Central New York’s Water Authority
OCWA is composed of a dedicated, professional workforce that is committed to providing customers with a safe, reliable and economical water supply. Because of this commitment, the Authority continually invests into the infrastructure and technology needed to meet this critical mission. On this website, you can find information on the ways the Authority is doing this. If you have any questions, call to speak with our staff. We are here to serve you.
CONTACT INFORMATION
Business Hours:
Monday thru Friday
8AM to 4:30PM
Phone Number:
315.455.7061
For Customer Service, Press 3335
After Hours Emergency Number:
315.475.7601
Contact us by Email:
Email form
Physical Address:
200 Northern Concourse
Syracuse, NY 13212
Mailing Address:
200 Northern Concourse
PO Box 4949
Syracuse, NY 13221-4949
RECENT NEWS
Knowell Road Camillus Project – Important update 5/9/20 – Keep water running
Customers who are connected to the temporary water system on Knowell Road in Camillus are asked to keep their water faucet [...]
OCWA participates in National Drinking Water Week
National Drinking Water Week is currently running through Saturday, May 9. The theme for this year’s event is “There When You [...]
How to safely restart building water systems after a prolonged shutdown
When businesses and organizations in Central New York are allowed to reopen in the coming weeks, there are potential water contamination [...]
OCWA’s Southwood Tank is being Replaced
For those OCWA water supplied customers in the Southwood/Jamesville areas: As we continue to work for you - providing quality water [...]
WATER ALERTS
Water Alerts will appear only when active.
What can I expect to see in this section?
- Water Interruption due to a Break in the Pipe
- Water Interruption due to Maintenance Work
- Notice of Cloudy Water
- Notice of Hydrant or Valve Maintenance
- Notice of Low Pressure
Notices will remain on the page for 24 hours past the anticipated resolution time. Map locations are approximate.
Water Off
Hydrant Maintenance
Approximate Location:
lawdon st
T clay , NY 13032
Expected Resolution:
Tuesday, 6/2/2020, 2:20 pm
Water Off
Hydrant Maintenance Water is off on Lynnhaven Dr from Allen Rd to Pickard St. (3) hydrants in shut.
Approximate Location:
111 Lynnhaven Dr.
Clay, NY
Expected Resolution:
Tuesday, 6/2/2020, 2:17 pm
Water Off
Water is off on NYS RT 5 between MT Pleasant and Schroud canastota due to main break
Approximate Location:
3329 NYS RT5
Canastota, NY
Expected Resolution:
Tuesday, 6/2/2020, 1:54 pm
Water Off
Watermain Construction. Water is off on a small Troop K Rd and all of Thatchwood Dr. For a cut and cap. 2 hydrants in shutdown
Approximate Location:
4898 Troop K Rd
Manlius, NY
Expected Resolution:
Tuesday, 6/2/2020, 1:54 pm
Under Investigation
Valve Maintenance
Approximate Location:
Lynn rd is closed between Charles Dr and sunridge ave
camillus, NY
Expected Resolution:
Tuesday, 6/2/2020, 3:43 pm
Water Off
Water Service Repair/Installation, water is off on route 49 from shackbush rd. East. 54 hydrants are affected.
Approximate Location:
741 route 49
Constantia, NY
Expected Resolution:
Monday, 6/1/2020, 6:55 pm
Water Off
Hydrant Maintenance Dolshire Rd from Marilyn Ave to Buckley Rd
Approximate Location:
127 Dolshire Rd
Salina, NY
Expected Resolution:
Monday, 6/1/2020, 5:15 pm
Water Off
Watermain Leak Repair
Approximate Location:
105old Farm rd
Tman, NY 13032
Expected Resolution:
Monday, 6/1/2020, 2:02 pm
Water Off
Water Service Repair/Installation
Approximate Location:
water off on van burden rd and peck rd 2hydrants affected
VanBuren, NY
Expected Resolution:
Monday, 6/1/2020, 1:25 pm
Water Off
Watermain Leak Repair, Boatwatch Dr is also off .
Approximate Location:
3632 Gaskin rd
Clay, NY
Expected Resolution:
Monday, 6/1/2020, 1:09 pm