Welcome to OCWA – – Central New York’s Water Authority
OCWA is composed of a dedicated, professional workforce that is committed to providing customers with a safe, reliable and economical water supply. Because of this commitment, the Authority continually invests into the infrastructure and technology needed to meet this critical mission. On this website, you can find information on the ways the Authority is doing this. If you have any questions, call to speak with our staff. We are here to serve you.
CONTACT INFORMATION
Business Hours:
Monday thru Friday
8AM to 4:30PM
Phone Number:
315.455.7061
For Customer Service, Press 3335
After Hours Emergency Number:
315.475.7601
Contact us by Email:
Email form
Physical Address:
200 Northern Concourse
Syracuse, NY 13212
Mailing Address:
200 Northern Concourse
PO Box 4949
Syracuse, NY 13221-4949
RECENT NEWS
Flushing Notice – Fayetteville Area
NOTICE - OCWA is conducting water main flushing in the Fayetteville area. The flushing will be conducted Sunday nights through Friday mornings, [...]
Water main flushing in Camillus completed
To OCWA customers living in the Richlee Drive area of the Town of Camillus: Please be advised that OCWA night-time flushing [...]
OCWA Stabilizes Transmission Main
OCWA has several raw water and finished water transmission mains that extend from Otisco Lake into Marcellus and from Marcellus into [...]
Bernhards Bay Water District Update 8-23-18
While no new streets in the Bernhards Bay Water District, Town of Constantia have been connected to the OCWA water system [...]
WATER ALERTS
Water Alerts will appear only when active.
What can I expect to see in this section?
- Water Interruption due to a Break in the Pipe
- Water Interruption due to Maintenance Work
- Notice of Cloudy Water
- Notice of Hydrant or Valve Maintenance
- Notice of Low Pressure
Notices will remain on the page for 24 hours past the anticipated resolution time. Map locations are approximate.
Water Off
Valve Maintenance Water is off on Guy Young Rd - T/Cicero - from Chestnu St to Whitetail Path including Bauer Rd, Shore Rd, Comstock Rd, Mary Dr, Shiva Dr, Hodge Rd, Bratt Ln, the entire Riverwalk Subdivision, WEP at Brewerton, and 30 or more fire hydrants. Notices were handed out.
Approximate Location:
5394 Guy Young Rd
Cicero, NY
Expected Resolution:
Wednesday, 9/26/2018, 1:56 pm
Water Off
Water Service Repair/Installation
Approximate Location:
4927 Yeaworth Lane
Manlius, NY 13104
Expected Resolution:
Wednesday, 9/26/2018, 1:32 pm
Water Off
Watermain Leak Repair
Approximate Location:
Bartell rd
T Cicero, NY 13027
Expected Resolution:
Wednesday, 9/26/2018, 3:17 am
Water Off
Watermain Leak Repair
Approximate Location:
traister dr
t sal, NY 13027
Expected Resolution:
Tuesday, 9/25/2018, 8:19 pm
Water Off
Watermain Leak Repair. Water is off on Oak Orchard Rd T/Clay, near Henry Clay Blvd. 1 hydrant affected
Approximate Location:
4459 Oak Orchard Rd
clay, NY
Expected Resolution:
Tuesday, 9/25/2018, 7:21 pm