Welcome to OCWA – – Central New York’s Water Authority
OCWA is composed of a dedicated, professional workforce that is committed to providing customers with a safe, reliable and economical water supply. Because of this commitment, the Authority continually invests into the infrastructure and technology needed to meet this critical mission. On this website, you can find information on the ways the Authority is doing this. If you have any questions, call to speak with our staff. We are here to serve you.
CONTACT INFORMATION
Business Hours:
Monday thru Friday
8AM to 4:30PM
Phone Number:
315.455.7061
For Customer Service, Press 3335
After Hours Emergency Number:
315.475.7601
Contact us by Email:
Email form
Physical Address:
200 Northern Concourse
Syracuse, NY 13212
Mailing Address:
200 Northern Concourse
PO Box 4949
Syracuse, NY 13221-4949
RECENT NEWS
OCWA Donates Gifts to Families in Need
OCWA--Central New York's Water Authority--recently participated in the Salvation Army's annual Angel Tree program in an effort to spread joy to [...]
December OCWA Employee Spotlight
As part of OCWA’s monthly series highlighting some of our dedicated employees and the important jobs they perform, this month we’re [...]
OCWA Completes Important Town of Camillus Water Project
OCWA recently completed improvements to its water transmission facilities at a busy intersection in the Town Camillus designed to streamline water [...]
Watermain Break on Electronics Parkway, Town of Salina
Residents in the Town of Salina are hereby advised of a watermain break on Electronics Parkway last evening (November 17, 2020) [...]
WATER ALERTS
Water Alerts will appear only when active.
What can I expect to see in this section?
- Water Interruption due to a Break in the Pipe
- Water Interruption due to Maintenance Work
- Notice of Cloudy Water
- Notice of Hydrant or Valve Maintenance
- Notice of Low Pressure
Notices will remain on the page for 24 hours past the anticipated resolution time. Map locations are approximate.
Flushing
Flushing H14244 do to water dirty complaint.
Approximate Location:
Pebble Street
Town of Cicero, NY
Expected Resolution:
Thursday, 1/21/2021, 3:42 pm
Flushing and Disinflecting
Flushing and disinflecting new 8" water main at Island Hollow from Cocoa Bean Drive to Lunar Drive.
Approximate Location:
Cocoa Bean Drive
Town of Cicero, NY
Expected Resolution:
Thursday, 1/21/2021, 1:48 pm
Low Water Pressure
Watermain Leak Repair
Approximate Location:
618 State St
Canastota , NY
Expected Resolution:
Thursday, 1/21/2021, 10:51 am