Central New York’s Water Authority2019-12-03T09:20:01-05:00
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Welcome to OCWA – – Central New York’s Water Authority

OCWA is composed of a dedicated, professional workforce that is committed to providing customers with a safe, reliable and economical water supply. Because of this commitment, the Authority continually invests into the infrastructure and technology needed to meet this critical mission. On this website, you can find information on the ways the Authority is doing this. If you have any questions, call to speak with our staff. We are here to serve you.

CONTACT INFORMATION

Business Hours:
Monday thru Friday
8AM to 4:30PM

Phone Number:
315.455.7061
For Customer Service, Press 3335

After Hours Emergency Number:
315.475.7601

Contact us by Email:
Email form

Physical Address:
200 Northern Concourse
Syracuse, NY  13212

Mailing Address:
200 Northern Concourse
PO Box 4949
Syracuse, NY 13221-4949

RECENT NEWS

WATER ALERTS

Water Alerts will appear only when active.

What can I expect to see in this section?

  1. Water Interruption due to a Break in the Pipe
  2. Water Interruption due to Maintenance Work
  3. Notice of Cloudy Water
  4. Notice of Hydrant or Valve Maintenance
  5. Notice of Low Pressure

Notices will remain on the page for 24 hours past the anticipated resolution time. Map locations are approximate.

Water Off

Watermain Leak Repair

Approximate Location:
Whiting Rd
Cicero , NY

Expected Resolution:
Thursday, 12/3/2020, 6:49 pm


Water Off

Watermain Leak Repair N Terry Rd. 1 hydrant in shutdown

Approximate Location:
401N Terry Rd
Geddes, NY

Expected Resolution:
Thursday, 12/3/2020, 5:46 pm


Under Investigation

Watermain Leak Repair Road Closed N Terry Rd between Hatherleigh Dr and Bacon St

Approximate Location:
401 N Terry Rd
Geddes, NY

Expected Resolution:
Thursday, 12/3/2020, 5:43 pm


Water Off

Watermain Leak Repair Smokey Hollow Rd from Hensley Blvd to end of main. (2) hydrants in shutdown

Approximate Location:
8476 Smokey Hollow Rd
Lysander , NY

Expected Resolution:
Thursday, 12/3/2020, 4:16 pm


Water Off

Watermain Leak Repair. Water is off on Bull St T/Cicero. 3 hydrants in shutdown

Approximate Location:
7475 Bull St
Cicero, NY

Expected Resolution:
Thursday, 12/3/2020, 2:26 pm


Water Off

Watermain Leak Repair 21 hydrants affected, one way feed area affected from Seneca turnpike north on velasko rd

Approximate Location:
4919 velasko rd
Onondaga, NY

Expected Resolution:
Thursday, 12/3/2020, 1:06 pm


Water Off

Watermain Leak Repair Howlett Hill Rd between Lyons Rd Ext and Dunbar Woods Rd. 1 hydrant in shutdown . Valves 62F02 and 62G02

Approximate Location:
2658 Howlett Hill Rd
Marcellus, NY

Expected Resolution:
Thursday, 12/3/2020, 12:22 pm


Water Off

Watermain Leak Repair

Approximate Location:
weaver rd lakeshore rd
Tcic, NY 13032

Expected Resolution:
Thursday, 12/3/2020, 11:41 am


Under Investigation

Watermain Leak Repair 433 Garden City Dr @ Gould Pl. No hydrants involved, main is throttled back temporarily.

Approximate Location:
433 Garden City Dr
Salina , NY

Expected Resolution:
Wednesday, 12/2/2020, 7:05 pm