Welcome to OCWA – – Central New York’s Water Authority
OCWA is composed of a dedicated, professional workforce that is committed to providing customers with a safe, reliable and economical water supply. Because of this commitment, the Authority continually invests into the infrastructure and technology needed to meet this critical mission. On this website, you can find information on the ways the Authority is doing this. If you have any questions, call to speak with our staff. We are here to serve you.
CONTACT INFORMATION
Business Hours:
Monday thru Friday
8AM to 4:30PM
Phone Number:
315.455.7061
For Customer Service, Press 3335
After Hours Emergency Number:
315.475.7601
Contact us by Email:
Email form
Physical Address:
200 Northern Concourse
Syracuse, NY 13212
Mailing Address:
200 Northern Concourse
PO Box 4949
Syracuse, NY 13221-4949
RECENT NEWS
Lake Ontario Water Treatment Plant Upgrade – Part 4
This is the fourth in a series of articles about the major upgrades that OCWA—Central New York’s Water Authority—is making to [...]
Stay alert for official OCWA employees
How can customers be sure they are dealing with official OCWA employees when someone visits your home or business to change [...]
December OCWA Employee Spotlight
As part of OCWA's monthly series highlighting some of our dedicated employees and the important jobs they perform, this month we're [...]
Church Street and Chestnut Street Water Main Construction Update (Construction Completion 11-27-19)
Major construction activities for the Church & Chestnut Street project are now complete. OCWA contractor D.E. Tarolli, Inc. is currently in [...]
WATER ALERTS
Water Alerts will appear only when active.
What can I expect to see in this section?
- Water Interruption due to a Break in the Pipe
- Water Interruption due to Maintenance Work
- Notice of Cloudy Water
- Notice of Hydrant or Valve Maintenance
- Notice of Low Pressure
Notices will remain on the page for 24 hours past the anticipated resolution time. Map locations are approximate.
Low Water Pressure
Watermain Leak Repair Mallard Dr from Pineledge Rd to East Gate Rd - T/Camillus. (1) hydrant in shut.
Approximate Location:
201 Mallard Dr
Camillus , NY
Expected Resolution:
Thursday, 2/20/2020, 7:25 pm
Water Off
Valve Maintenance
Approximate Location:
Century Dr.
Solvay, NY 13209
Expected Resolution:
Thursday, 2/20/2020, 3:28 pm
Water Off
Water Service Repair/Installation woods rd in solvay is closed between 4th and 3rd for a replacement
Approximate Location:
901 woods rd
Solvay, NY
Expected Resolution:
Thursday, 2/20/2020, 2:24 pm
Water Off
Watermain Leak Repair Water off on Chapel Dr between Hollowcrest Rd & Shineview Dr 1 Hyd in shut Down Plaza will be in shut down
Approximate Location:
250 Chapel Dr
camillus, NY
Expected Resolution:
Thursday, 2/20/2020, 1:43 pm
Water Off
Watermain Leak Repair
Approximate Location:
water off on dickerson Dr North 1 hydrant affected
camillus, NY
Expected Resolution:
Thursday, 2/20/2020, 1:26 pm