Central New York’s Water Authority2019-12-03T09:20:01-05:00

Welcome to OCWA – – Central New York’s Water Authority

OCWA is composed of a dedicated, professional workforce that is committed to providing customers with a safe, reliable and economical water supply. Because of this commitment, the Authority continually invests into the infrastructure and technology needed to meet this critical mission. On this website, you can find information on the ways the Authority is doing this. If you have any questions, call to speak with our staff. We are here to serve you.


Business Hours:
Monday thru Friday
8AM to 4:30PM

Phone Number:
For Customer Service, Press 3335

After Hours Emergency Number:

Contact us by Email:
Email form

Physical Address:
200 Northern Concourse
Syracuse, NY  13212

Mailing Address:
200 Northern Concourse
PO Box 4949
Syracuse, NY 13221-4949


1908, 2020

OCWA Wins 2020 Safety Award

August 19th, 2020|

OCWA–Central New York’s Water Authority–was recently honored to be awarded the 2020 Safety Award from the New York Section of the [...]


Water Alerts will appear only when active.

What can I expect to see in this section?

  1. Water Interruption due to a Break in the Pipe
  2. Water Interruption due to Maintenance Work
  3. Notice of Cloudy Water
  4. Notice of Hydrant or Valve Maintenance
  5. Notice of Low Pressure

Notices will remain on the page for 24 hours past the anticipated resolution time. Map locations are approximate.


flushing in Farview circle from Amity to Amity for samples.

Approximate Location:
41 Farview Circle
Camillus , NY

Expected Resolution:
Friday, 10/9/2020, 2:30 pm

Water Off

Watermain Leak Repair 300 Ft of water main is off on Oswego St in Liverpool from Onondaga Pkwy to the RR tracks.No customers should be out of water.

Approximate Location:
305 Oswego St
Liverpool , NY

Expected Resolution:
Monday, 9/21/2020, 2:54 pm