OCWA has reopened its main customer entrance at 200 Northern Concourse in the Town of Salina for bill payments, water service initiations/transfers, customer inquiries and visitations to Authority staff. Once inside, customers can talk with one of our friendly customer service representatives via the teller window in our lobby. Bill payments are accepted using cash, [...]
To Our Valued OCWA Customers, Due to a disruption at our OCWA Headquarters building, our in-person customer payment window is temporarily closed to the public. For contactless payment of your water bill, please use one of our convenient and secure DROPBOXs located at 200 Northern Concourse (see righthand portion of photo below). We apologize for [...]
To Our Valued OCWA Customers, Due to a disruption at our OCWA Headquarters building over the weekend, our automated phone system and customer service department were forced to close today. We expect to have our customer services back up and running tomorrow, Wednesday 10/13/2021, although wait times may be longer than usual for the foreseeable [...]
The Onondaga County Water Authority will hold a Budget Workshop meeting on October 13, 2021 at 12:00 p.m. at Pinnacle Investments, LLC on 5845 Widewaters Parkway, Suite 300, East Syracuse, NY 13057. Notice is also given that the Board may convene from time to time as the Audit, Governance or Finance Committee. Jeff Brown Executive [...]
Clockville Water District #1 Update as of 9/23/21 The cooperative project between Madison County, their contractors and OCWA is fully operational. AT THIS POINT, DO NOT ALLOW YOUR CONTRACTOR TO DISCONNECT YOUR WELL FROM YOUR DWELLING. INSPECTION BY TOWN CODE ENFORCEMENT IS REQUIRED BEFORE OCWA WILL INSTALL A METER. PLEASE CONTACT YOUR LOCAL OFFICE: Lincoln [...]
The Onondaga County Water Authority will hold a special meeting to discuss potential capital improvements to the OCWA water system on Friday, September 3, 2021, at 2:30 pm at its offices on Northern Concourse, Town of Salina, New York.
OCWA–Central New York’s Water Authority–will begin the first phase of a water main replacement project along Brickyard Falls in the Town of Manlius and Ravenswood Lane in the Village of Manlius starting 9-2-21. Activities associated with water main replacement projects are fluid, and ever changing as the work progresses. Our foremost concern is the safety [...]
Work at Fairmount Reservoir continues and the first of two new 6MG tanks takes shape. The pre-cast concrete wall panels have all been lifted into place, seamed together and the first layers of wire and concrete have been applied. The scaffolding and formwork is in place for about half of the roof, which will be [...]
Clockville Water District #1 Update as of 8/18/21 The cooperative project between Madison County, their contractors and OCWA will be coming online in sections over the coming weeks. AT THIS POINT, DO NOT ALLOW YOUR CONTRACTOR TO DISCONNECT YOUR WELL FROM YOUR DWELLING. In both Towns, inspection of your contractor’s installation of the water main [...]
OCWA–Central New York’s Water Authority–will begin the first phase of a water main replacement project along Knoll Place in the Town of Salina the week of 7-26-21. Activities associated with water main replacement projects are fluid, and ever changing as the work progresses. Our foremost concern is the safety of the residents and our working [...]
