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Policies

Policiesblanchard2023-04-24T15:08:42-04:00
  • Notice of Information Practices Policy [and Disclaimer]
  • Guidelines for Acquisition and Disposal of Property
  • Code of Ethics
  • Anti-Nepotism Policy
  • Purchasing Policy
  • MWBE Policy
  • Whistleblower Policy
  • Investment Guidelines
  • Board By-laws

About

  • Mission & Vision
  • Employment at OCWA
  • OCWA Board
  • OCWA Executive Staff
  • Serving CNY
  • How OCWA Compares
  • Sources of Water
  • The Early Years
  • Awards and Recognition
  • Freedom of Information Law
  • Sale of Otisco Lake Edge Parcels
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Pay Your Bill

  • Online Payment Policies
  • Water Rates 2023
  • Water Rates 2022
  • Water Rates 2021
  • Water Rates 2020

Service

  • Customer Rules
  • Existing Water Accounts
  • New Water Service Installation
  • OCWA Hydrants (Policies/Rentals)
  • Meter Guidance (Permanent/Seasonal)
  • Backflow Prevention

Education

  • Education Program
  • WaterSense

Water Quality

  • Lead Service Line Replacement
  • Algae Monitoring Program
  • Flushing
  • Annual Water Quality Reports
  • Pharmaceuticals & Personal Care Products
  • Otisco Lake Watershed Survey

Governance

  • Board Items
  • Enabling Statute
  • Financial Reports
  • Policies
  • Procurement
  • Terms of Use

Projects

  • Capital Improvement Program
  • Distribution Water Main Replacement Projects
  • Water Main Extensions
  • New Water Districts and District Expansions
E-Mail Us | 315-455-7061
After hours & weekend emergency answering service 315-475-7601
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