We want to hear from you!

Research & Marketing Strategies, Inc. (RMS), a local market research firm, is conducting a customer satisfaction survey on our behalf.  This is a brief survey where you can share your perceptions and opinions related to our services.  The survey is completely anonymous. Your survey results are going directly to RMS through its secure portal.  OCWA will be receiving a summary report of the aggregate results only. This work is being done to help us continue to meet and exceed customer needs.

RMS will be conducting a phone survey and you may receive a call to give us your feedback. However, we are now offering the opportunity to participate in our survey online. To take the survey, simply enter the following into your Internet browser:  www.RMSresults.com/OCWAsurvey/

You can also enter to be part of a sweepstakes giveaway for 1 of 2 $100 VISA gift cards.

Should you have any questions, you can contact 315-635-9802 or email RMS at Research@RMSresults.com and reference the OCWA survey.

Thank you in advance for providing us with valuable feedback!