Central New York’s Water Authority2021-09-07T09:15:05-04:00
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Welcome to OCWA – – Central New York’s Water Authority

OCWA is composed of a dedicated, professional workforce that is committed to providing customers with a safe, reliable and economical water supply. Because of this commitment, the Authority continually invests into the infrastructure and technology needed to meet this critical mission. On this website, you can find information on the ways the Authority is doing this. If you have any questions, call to speak with our staff. We are here to serve you.


Business Hours:
Monday thru Friday
8AM to 4:30PM

Phone Number:
For Customer Service, Press 3335

After Hours Emergency Number:

Contact us by Email:
Email form

Physical Address:
200 Northern Concourse
Syracuse, NY  13212

Mailing Address:
200 Northern Concourse
PO Box 4949
Syracuse, NY 13221-4949


209, 2021

Special Meeting Notice

September 2nd, 2021|

The Onondaga County Water Authority will hold a special meeting to discuss potential capital improvements to the OCWA water system on [...]


Water Alerts will appear only when active.

What can I expect to see in this section?

  1. Water Interruption due to a Break in the Pipe
  2. Water Interruption due to Maintenance Work
  3. Notice of Cloudy Water
  4. Notice of Hydrant or Valve Maintenance
  5. Notice of Low Pressure

Notices will remain on the page for 24 hours past the anticipated resolution time. Map locations are approximate.

Water Off

Watermain Leak Repair. Water is off @ Northern Lights Plaza. 1 hydrant in shutdown. Businesses have been notified prior to shutdown

Approximate Location:
Northern Lights Plaza
Salina, NY

Expected Resolution:
Thursday, 9/16/2021, 6:07 pm

Water Off

Valve Maintenance

Approximate Location:
Water is off on Sherwood Dr. Lynbrook circle is also off 3 hydrants affected notices were handed out
Onondaga , NY

Expected Resolution:
Thursday, 9/16/2021, 2:25 pm

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