Welcome to OCWA – – Central New York’s Water Authority
OCWA is composed of a dedicated, professional workforce that is committed to providing customers with a safe, reliable and economical water supply. Because of this commitment, the Authority continually invests into the infrastructure and technology needed to meet this critical mission. On this website, you can find information on the ways the Authority is doing this. If you have any questions, call to speak with our staff. We are here to serve you.
CONTACT INFORMATION
Business Hours:
Monday thru Friday
8AM to 4:30PM
Phone Number:
315.455.7061
For Customer Service, Press 3335
After Hours Emergency Number:
315.475.7601
Contact us by Email:
Email form
Physical Address:
200 Northern Concourse
Syracuse, NY 13212
Mailing Address:
200 Northern Concourse
PO Box 4949
Syracuse, NY 13221-4949
RECENT NEWS
January OCWA Employee Spotlight
As part of OCWA’s monthly series highlighting some of our dedicated employees and the important jobs they perform, this month we’re [...]
Operating OCWA’s Water System via SCADA
OCWA’s regional water system takes a lot of work to manage. Spanning five counties and consisting of over 2,200 miles of [...]
List of 2020-22 OCWA Neighborhood Water Main Replacement Projects
OCWA has established a proactive Distribution System Betterment/Improvement Project Program. This program focuses on replacing small-diameter water mains (12” and under) [...]
How OCWA Monitors Your Water Quality
Under the federal Safe Drinking Water Act (SDWA), the United States Environmental Protection Agency (USEPA) sets national limits on water contaminant [...]
WATER ALERTS
Water Alerts will appear only when active.
What can I expect to see in this section?
- Water Interruption due to a Break in the Pipe
- Water Interruption due to Maintenance Work
- Notice of Cloudy Water
- Notice of Hydrant or Valve Maintenance
- Notice of Low Pressure
Notices will remain on the page for 24 hours past the anticipated resolution time. Map locations are approximate.
Water Off
Valve Maintenance
Approximate Location:
4755 oak orchard rd
t clay, NY 13032
Expected Resolution:
Tuesday, 1/19/2021, 3:00 pm
Water Off
Watermain Leak Repair Boston Rd - T/Salina - from Hinsdale Rd to Campbell Rd is off.
Approximate Location:
505 Boston Rd
Salina , NY
Expected Resolution:
Tuesday, 1/19/2021, 1:57 pm