Welcome to OCWA – – Central New York’s Water Authority
OCWA is composed of a dedicated, professional workforce that is committed to providing customers with a safe, reliable and economical water supply. Because of this commitment, the Authority continually invests into the infrastructure and technology needed to meet this critical mission. On this website, you can find information on the ways the Authority is doing this. If you have any questions, call to speak with our staff. We are here to serve you.
CONTACT INFORMATION
Business Hours:
Monday thru Friday
8AM to 4:30PM
Phone Number:
315.455.7061
For Customer Service, Press 3335
After Hours Emergency Number:
315.475.7601
Contact us by Email:
Email form
Physical Address:
200 Northern Concourse
Syracuse, NY 13212
Mailing Address:
200 Northern Concourse
PO Box 4949
Syracuse, NY 13221-4949
RECENT NEWS
OCWA Statement Explaining Some Higher Than Normal Residential Bills
Some residential OCWA customers may have recently received, or will be receiving in the near future, higher than normal quarterly water [...]
How OCWA Maintains Proper Water Pressure
The New York State Department of Health standard indicates that normal pressure in a water distribution system should be approximately 60 [...]
OCWA Distribution System
Origins (Otisco Lake) The origin of what eventually became the OCWA water distribution system began in 1907 with the installation of [...]
Farview Drive & Richlee Drive Water Main Replacement Construction Update (Construction Complete 10/5/2020)
Major construction activities for the Farview & Richlee Drive project are now complete. Our contractor on the project D.E. Tarolli, Inc. [...]
WATER ALERTS
Water Alerts will appear only when active.
What can I expect to see in this section?
- Water Interruption due to a Break in the Pipe
- Water Interruption due to Maintenance Work
- Notice of Cloudy Water
- Notice of Hydrant or Valve Maintenance
- Notice of Low Pressure
Notices will remain on the page for 24 hours past the anticipated resolution time. Map locations are approximate.
Water Off
Water Service Repair/Installation, I hydrant in the shut .
Approximate Location:
5914 McKinley Rd.
Cicero, NY
Expected Resolution:
Tuesday, 10/20/2020, 1:26 pm