Welcome to OCWA – – Central New York’s Water Authority
OCWA is composed of a dedicated, professional workforce that is committed to providing customers with a safe, reliable and economical water supply. Because of this commitment, the Authority continually invests into the infrastructure and technology needed to meet this critical mission. On this website, you can find information on the ways the Authority is doing this. If you have any questions, call to speak with our staff. We are here to serve you.
CONTACT INFORMATION
Business Hours:
Monday thru Friday
8AM to 4:30PM
Phone Number:
315.455.7061
For Customer Service, Press 3335
After Hours Emergency Number:
315.475.7601
Contact us by Email:
Email form
Physical Address:
200 Northern Concourse
Syracuse, NY 13212
Mailing Address:
200 Northern Concourse
PO Box 4949
Syracuse, NY 13221-4949
RECENT NEWS
Canastota Route 5 Water Main Work Update/Completion Schedule
The following are the latest updates and projected timeline for completion of water main work along Route 5 in the Village [...]
Lake Ontario Water Treatment Plant Upgrade – Part 2
This is the second in a series of articles about major upgrades that OCWA—Central New York’s Water Authority—is making to its [...]
Canastota Route 5 Water Main Work Update/Completion Schedule
The following are the latest updates and projected timeline for completion of water main work along Route 5 in the Village [...]
Canastota Route 5 Water Main Work Update/Completion Schedule
The following are the latest updates and projected timeline for completion of water main work along Route 5 in the Village [...]
WATER ALERTS
Water Alerts will appear only when active.
What can I expect to see in this section?
- Water Interruption due to a Break in the Pipe
- Water Interruption due to Maintenance Work
- Notice of Cloudy Water
- Notice of Hydrant or Valve Maintenance
- Notice of Low Pressure
Notices will remain on the page for 24 hours past the anticipated resolution time. Map locations are approximate.
No current water alerts