Welcome to OCWA – – Central New York’s Water Authority
OCWA is composed of a dedicated, professional workforce that is committed to providing customers with a safe, reliable and economical water supply. Because of this commitment, the Authority continually invests into the infrastructure and technology needed to meet this critical mission. On this website, you can find information on the ways the Authority is doing this. If you have any questions, call to speak with our staff. We are here to serve you.
CONTACT INFORMATION
Business Hours:
Monday thru Friday
8AM to 4:30PM
Phone Number:
315.455.7061
For Customer Service, Press 3335
After Hours Emergency Number:
315.475.7601
Contact us by Email:
Email form
Physical Address:
200 Northern Concourse
Syracuse, NY 13212
Mailing Address:
200 Northern Concourse
PO Box 4949
Syracuse, NY 13221-4949
RECENT NEWS
First Phase of Cleaning and Lining Project Completed
OCWA -- Central New York's Water Authority -- has completed the first phase of the 2023 Cleaning and Lining water main [...]
OCWA — Central New York’s Water Authority — Presents to Environmental Protection Committee
The Onondaga County Legislature's Environmental Protection Committee invited OCWA Executive Director Jeff Brown to give an informational presentation at its meeting [...]
OCWA — CENTRAL NEW YORK’S WATER AUTHORITY — OPENS EXHIBIT AT THE MILTON J. RUBENSTEIN MUSEUM OF SCIENCE & TECHNOLOGY
OCWA—Central New York’s Water Authority—has announced a new exhibit about the treatment and transmission of water in Central New York at [...]
TACNY STEM Trekkers Tour Otisco Lake Water Treatment Plant
On July 26th, more than 60 students and adult volunteers visited the OCWA -- Central New York's Water Authority -- Otisco [...]
WATER ALERTS
Water Alerts will appear only when active.
What can I expect to see in this section?
- Water Interruption due to a Break in the Pipe
- Water Interruption due to Maintenance Work
- Notice of Cloudy Water
- Notice of Hydrant or Valve Maintenance
- Notice of Low Pressure
Notices will remain on the page for 24 hours past the anticipated resolution time. Map locations are approximate.
Water Off
Valve Maintenance. No hydrants in shutdown.
Approximate Location:
100 Buckley Rd
Salina , NY
Expected Resolution:
Thursday, 9/21/2023, 5:50 pm
Water Off
Valve Maintenance
Approximate Location:
Lamb Ave & Wilson Ave
Canastota, NY
Expected Resolution:
Thursday, 9/21/2023, 2:35 pm
Water Off
Valve Maintenance, Water is off on North Rd from Hitchcok Rd to Barret Lane East ,also is off on Damon Point Rd from from North Rd to Fox as well due to a faulty valve . This was a scheduled shut down notices were handed out 10am - 2 pm .
Approximate Location:
North Rd @ Damon Point Rd
Sullivan , NY
Expected Resolution:
Thursday, 9/21/2023, 1:58 pm