Welcome to OCWA – – Central New York’s Water Authority
OCWA is composed of a dedicated, professional workforce that is committed to providing customers with a safe, reliable and economical water supply. Because of this commitment, the Authority continually invests into the infrastructure and technology needed to meet this critical mission. On this website, you can find information on the ways the Authority is doing this. If you have any questions, call to speak with our staff. We are here to serve you.
CONTACT INFORMATION
Business Hours:
Monday thru Friday
8AM to 4:30PM
Phone Number:
315.455.7061
For Customer Service, Press 3335
After Hours Emergency Number:
315.475.7601
Contact us by Email:
Email form
Physical Address:
200 Northern Concourse
Syracuse, NY 13212
Mailing Address:
200 Northern Concourse
PO Box 4949
Syracuse, NY 13221-4949
RECENT NEWS
Updated Info for Bernhard’s Bay Water District Customers 6-14-18
Please see the following updated information for new OCWA customers living in the Town of Constantia, Bernhard’s Bay Water District regarding [...]
Important Notice for Bernhard’s Bay Water District Customers
Attention new OCWA customers living in the Town of Constantia, Bernhard's Bay Water District--please click on the following link for important [...]
OCWA replaces Manlius pump station using entirely in-house staff, saving 25% of the expected project cost
This month OCWA will complete its latest capital project--replacement of the Academy Hill Pump Station in Manlius--using entirely in-house staff, resulting [...]
OCWA says goodbye to Big Blue…
In 1970 when it was first installed, it was state-of-the-art. The Foxboro Control Console (nicknamed “Big Blue”) measured over 20 feet [...]
WATER ALERTS
Water Alerts will appear only when active.
What can I expect to see in this section?
- Water Interruption due to a Break in the Pipe
- Water Interruption due to Maintenance Work
- Notice of Cloudy Water
- Notice of Hydrant or Valve Maintenance
- Notice of Low Pressure
Notices will remain on the page for 24 hours past the anticipated resolution time. Map locations are approximate.
Water Off
Watermain Leak Repair
Approximate Location:
107 Roberta Drive
Liverpool, NY 13090
Expected Resolution:
Wednesday, 6/20/2018, 4:25 pm
Water Off
Hydrant Maintenance. Water is off on Fergerson Rd, from Valve 203H to the end of the main on Island Rd for Hydrant Replacement and branch valve replacement. 3 hydrants affected
Approximate Location:
8475 Fergerson Rd
Cicero, NY
Expected Resolution:
Wednesday, 6/20/2018, 1:17 pm
Cloudy or Discolored Water
Flushing hydrant overnight
Approximate Location:
57 Morgan manor dr
minetto, NY
Expected Resolution:
Wednesday, 6/20/2018, 9:25 am
Water Off
Watermain Leak Repair this is a one way feed. Rathburn rd and Morgan manor dr will also be affected. 6 hydrants in the shutdown
Approximate Location:
1012 county rt 25
oswego, NY
Expected Resolution:
Tuesday, 6/19/2018, 11:35 pm