Welcome to OCWA – – Central New York’s Water Authority
OCWA is composed of a dedicated, professional workforce that is committed to providing customers with a safe, reliable and economical water supply. Because of this commitment, the Authority continually invests into the infrastructure and technology needed to meet this critical mission. On this website, you can find information on the ways the Authority is doing this. If you have any questions, call to speak with our staff. We are here to serve you.
CONTACT INFORMATION
Business Hours:
Monday thru Friday
8AM to 4:30PM
Phone Number:
315.455.7061
For Customer Service, Press 3335
After Hours Emergency Number:
315.475.7601
Contact us by Email:
Email form
Physical Address:
200 Northern Concourse
Syracuse, NY 13212
Mailing Address:
200 Northern Concourse
PO Box 4949
Syracuse, NY 13221-4949
RECENT NEWS
OCWA Wins Multiple Safe Water Awards
OCWA's Otisco Lake Water Treatment Plant and Lake Ontario Water Treatment Plant recently both received the prestigious 2018 Partnership for Safe Water's Directors [...]
Update for OCWA Customers re: Harmful Algal Blooms
With the recent news that algal blooms have been found on the surface of Skaneateles Lake, OCWA has received a number [...]
Flushing Notice – Fayetteville Area
NOTICE - OCWA is conducting water main flushing in the Fayetteville Area over the next several weeks. The flushing will take [...]
Fire Causing Low Water Pressure in Van Buren
An industrial fire between the Thruway and Interstate 690 is currently causing low water pressure for OCWA residents living in Van [...]
WATER ALERTS
Water Alerts will appear only when active.
What can I expect to see in this section?
- Water Interruption due to a Break in the Pipe
- Water Interruption due to Maintenance Work
- Notice of Cloudy Water
- Notice of Hydrant or Valve Maintenance
- Notice of Low Pressure
Notices will remain on the page for 24 hours past the anticipated resolution time. Map locations are approximate.
Water Off
Watermain Leak Repair Charles Ave near W Genesee St
Approximate Location:
Charles Ave
Solvay, NY
Expected Resolution:
Friday, 8/17/2018, 1:32 pm
Water Off
Watermain Leak Repair Water is off on (1) block of Earl Ave
Approximate Location:
401 Boston Rd
Salina, NY
Expected Resolution:
Friday, 8/17/2018, 12:17 pm
Water Off
Water Service Repair/Installation Mackay Ave between Sidney St and W Genesee St 1 hydrant in shut
Approximate Location:
116 Mackay St
Camillus, NY
Expected Resolution:
Thursday, 8/16/2018, 11:01 pm