Central New York’s Water Authority 2017-11-16T14:21:41+00:00

Welcome to OCWA – – Central New York’s Water Authority

OCWA is composed of a dedicated, professional workforce that is committed to providing customers with a safe, reliable and economical water supply. Because of this commitment, the Authority continually invests into the infrastructure and technology needed to meet this critical mission. On this website, you can find information on the ways the Authority is doing this. If you have any questions, call to speak with our staff. We are here to serve you.


Business Hours:
Monday thru Friday
8AM to 4:30PM

Phone Number:
For Customer Service, Press 3335

After Hours Emergency Number:

Contact us by Email:
Email form

Physical Address:
200 Northern Concourse
Syracuse, NY  13212

Mailing Address:
200 Northern Concourse
PO Box 4949
Syracuse, NY 13221-4949


205, 2018

OCWA Receives 2018 Safety Award

May 2nd, 2018|

At a recent awards breakfast hosted by the American Water Works Association-New York Section (AWWA-NY) in Saratoga Springs, OCWA--Central New York's [...]


Water Alerts will appear only when active.

What can I expect to see in this section?

  1. Water Interruption due to a Break in the Pipe
  2. Water Interruption due to Maintenance Work
  3. Notice of Cloudy Water
  4. Notice of Hydrant or Valve Maintenance
  5. Notice of Low Pressure

Notices will remain on the page for 24 hours past the anticipated resolution time. Map locations are approximate.

Water Off

Watermain Leak Repair Topaz Tel. And Peridot Dr 5 hydrants in shut down/ low pressure

Approximate Location:
Topaz Trl
Camillus, NY

Expected Resolution:
Tuesday, 5/22/2018, 12:51 pm

Water Off

Water Service Repair/Installation. Water is off Linda Ln. Between Rt 57 and Clifford St. 2 hydrants affected

Approximate Location:
Linda Ln
Clay, NY

Expected Resolution:
Tuesday, 5/22/2018, 12:50 pm