Central New York’s Water Authority2022-03-10T10:43:39-05:00
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Welcome to OCWA – – Central New York’s Water Authority

OCWA is composed of a dedicated, professional workforce that is committed to providing customers with a safe, reliable and economical water supply. Because of this commitment, the Authority continually invests into the infrastructure and technology needed to meet this critical mission. On this website, you can find information on the ways the Authority is doing this. If you have any questions, call to speak with our staff. We are here to serve you.

New York State Low Income Household Water Assistant Program (LIHWAP)


Business Hours:
Monday thru Friday
8AM to 4:30PM

Phone Number:
For Customer Service, Press 3335

After Hours Emergency Number:

Contact us by Email:
Email form

Physical Address:
200 Northern Concourse
Syracuse, NY  13212

Mailing Address:
200 Northern Concourse
PO Box 4949
Syracuse, NY 13221-4949



Water Alerts will appear only when active.

What can I expect to see in this section?

  1. Water Interruption due to a Break in the Pipe
  2. Water Interruption due to Maintenance Work
  3. Notice of Cloudy Water
  4. Notice of Hydrant or Valve Maintenance
  5. Notice of Low Pressure

Notices will remain on the page for 24 hours past the anticipated resolution time. Map locations are approximate.

Filling and flushing

Filling and flushing approximately 3,600 feet of new 8" main on Newport Rd between V209N and V209S.

Approximate Location:
6109 Newport Rd
Camillus , NY 13031

Expected Resolution:
Thursday, 8/18/2022, 1:07 pm

Water Off

Water is off on Lyons Rd., E. Fox hill Ln. and W. Fox hill Ln. for a hydrant replacement. 4 hydrants are affected. Notices were handed out

Approximate Location:
2809 Lyons Rd.
Camillus, NY 13031

Expected Resolution:
Thursday, 8/18/2022, 2:35 pm

Low Water Pressure

Watermain Leak Repair Scott Ave between Hudson St and Sidney St. No hydrants in shutdown

Approximate Location:
Scott Ave
Camillus, NY

Expected Resolution:
Thursday, 8/18/2022, 12:41 pm


Filing and Flushing main From valve v70n01 to the intersection of split rock rock and onondaga road. Flushing bypass pipe from the intersection of Split Rock Road to Hydrant 1305

Approximate Location:
Split Rock Road
Camillus , NY 13031

Expected Resolution:
Thursday, 8/18/2022, 12:35 pm

Water Off

Watermain Leak Repair

Approximate Location:
123 richfield blvd
salina, NY

Expected Resolution:
Thursday, 8/18/2022, 6:42 am

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