Welcome to OCWA – – Central New York’s Water Authority
OCWA is composed of a dedicated, professional workforce that is committed to providing customers with a safe, reliable and economical water supply. Because of this commitment, the Authority continually invests into the infrastructure and technology needed to meet this critical mission. On this website, you can find information on the ways the Authority is doing this. If you have any questions, call to speak with our staff. We are here to serve you.
CONTACT INFORMATION
Business Hours:
Monday thru Friday
8AM to 4:30PM
Phone Number:
315.455.7061
For Customer Service, Press 3335
After Hours Emergency Number:
315.475.7601
Contact us by Email:
Email form
Physical Address:
200 Northern Concourse
Syracuse, NY 13212
Mailing Address:
200 Northern Concourse
PO Box 4949
Syracuse, NY 13221-4949
RECENT NEWS
Route 11 Brewerton Water Main Replacement Updated 4/2/2020
OCWA’s replacement of the water main along Route 11 has advanced to the next step. At this point we will begin [...]
Route 11 Brewerton Water Main Replacement
OCWA’s water main relocation project along Route 11 in Brewerton has advanced from Bartel Road to Guy Young Road. At this [...]
OCWA reminds Central New Yorkers that tap water is safe and convenient
Every OCWA employee is committed to providing safe, reliable water services to meet your public health and safety needs during this [...]
Route 11 Brewerton Water Main Replacement
Route 11 Brewerton Water Main Replacement OCWA has begun the first phase in the water main replacement along Route 11 in [...]
WATER ALERTS
Water Alerts will appear only when active.
What can I expect to see in this section?
- Water Interruption due to a Break in the Pipe
- Water Interruption due to Maintenance Work
- Notice of Cloudy Water
- Notice of Hydrant or Valve Maintenance
- Notice of Low Pressure
Notices will remain on the page for 24 hours past the anticipated resolution time. Map locations are approximate.
No current water alerts