Welcome to OCWA – – Central New York’s Water Authority
OCWA is composed of a dedicated, professional workforce that is committed to providing customers with a safe, reliable and economical water supply. Because of this commitment, the Authority continually invests into the infrastructure and technology needed to meet this critical mission. On this website, you can find information on the ways the Authority is doing this. If you have any questions, call to speak with our staff. We are here to serve you.
CONTACT INFORMATION
Business Hours:
Monday thru Friday
8AM to 4:30PM
Phone Number:
315.455.7061
For Customer Service, Press 3335
After Hours Emergency Number:
315.475.7601
Contact us by Email:
Email form
Physical Address:
200 Northern Concourse
Syracuse, NY 13212
Mailing Address:
200 Northern Concourse
PO Box 4949
Syracuse, NY 13221-4949
RECENT NEWS
Farview Circle & Richlee Drive Water Main Replacement
OCWA’s water main replacement project along Farview Circle & Richlee Drive has proceeded to the service install phase in construction. The [...]
Farview Circle & Richlee Drive Water Main Replacement
OCWA’s installation phase of the new 8” water main along Farview Circle has been completed. We are moving into the testing [...]
OCWA Water Quality Series – Disinfection
The two main processes that OCWA—Central New York’s Water Authority—utilizes to treat the drinking water it delivers to its 500,000 consumers [...]
September OCWA Employee Spotlight
As part of OCWA’s monthly series highlighting some of our dedicated employees and the important jobs they perform, this month we’re [...]
WATER ALERTS
Water Alerts will appear only when active.
What can I expect to see in this section?
- Water Interruption due to a Break in the Pipe
- Water Interruption due to Maintenance Work
- Notice of Cloudy Water
- Notice of Hydrant or Valve Maintenance
- Notice of Low Pressure
Notices will remain on the page for 24 hours past the anticipated resolution time. Map locations are approximate.
Flushing
flushing in Farview circle from Amity to Amity for samples.
Approximate Location:
41 Farview Circle
Camillus , NY
Expected Resolution:
Friday, 10/9/2020, 2:30 pm
Water Off
Water is off on West Genesee St. from Manchester Rd. to Parson Dr. A Maple Rd. is off from West Genesee St. to E. Granger Rd. for a water main repair. 3 hydrants are affected
Approximate Location:
2525 West Genesee St.
Syracuse, NY 13219
Expected Resolution:
Tuesday, 9/22/2020, 3:04 pm
Road Closed
Maple Rd. is closed between West Genesee St. and E. Granger Rd. for a watermain repair.
Approximate Location:
2601 West Genesee St.
Syracuse , NY 13219
Expected Resolution:
Tuesday, 9/22/2020, 4:33 pm