Central New York’s Water Authority2018-07-13T16:01:23+00:00

Welcome to OCWA – – Central New York’s Water Authority

OCWA is composed of a dedicated, professional workforce that is committed to providing customers with a safe, reliable and economical water supply. Because of this commitment, the Authority continually invests into the infrastructure and technology needed to meet this critical mission. On this website, you can find information on the ways the Authority is doing this. If you have any questions, call to speak with our staff. We are here to serve you.


Business Hours:
Monday thru Friday
8AM to 4:30PM

Phone Number:
For Customer Service, Press 3335

After Hours Emergency Number:

Contact us by Email:
Email form

Physical Address:
200 Northern Concourse
Syracuse, NY  13212

Mailing Address:
200 Northern Concourse
PO Box 4949
Syracuse, NY 13221-4949


1309, 2018

Allen Road Project, Town of Clay

September 13th, 2018|

OCWA has completed its portion of the Onondaga County Department of Transportation Allen Road Rehabilitation Project (PIN: 375461). For its portion [...]


Water Alerts will appear only when active.

What can I expect to see in this section?

  1. Water Interruption due to a Break in the Pipe
  2. Water Interruption due to Maintenance Work
  3. Notice of Cloudy Water
  4. Notice of Hydrant or Valve Maintenance
  5. Notice of Low Pressure

Notices will remain on the page for 24 hours past the anticipated resolution time. Map locations are approximate.

Water Off

Valve Maintenance Water is off on Guy Young Rd - T/Cicero - from Chestnu St to Whitetail Path including Bauer Rd, Shore Rd, Comstock Rd, Mary Dr, Shiva Dr, Hodge Rd, Bratt Ln, the entire Riverwalk Subdivision, WEP at Brewerton, and 30 or more fire hydrants. Notices were handed out.

Approximate Location:
5394 Guy Young Rd
Cicero, NY

Expected Resolution:
Wednesday, 9/26/2018, 1:56 pm

Water Off

Water Service Repair/Installation

Approximate Location:
4927 Yeaworth Lane
Manlius, NY 13104

Expected Resolution:
Wednesday, 9/26/2018, 1:32 pm

Water Off

Watermain Leak Repair

Approximate Location:
Bartell rd
T Cicero, NY 13027

Expected Resolution:
Wednesday, 9/26/2018, 3:17 am

Water Off

Watermain Leak Repair

Approximate Location:
traister dr
t sal, NY 13027

Expected Resolution:
Tuesday, 9/25/2018, 8:19 pm

Water Off

Watermain Leak Repair. Water is off on Oak Orchard Rd T/Clay, near Henry Clay Blvd. 1 hydrant affected

Approximate Location:
4459 Oak Orchard Rd
clay, NY

Expected Resolution:
Tuesday, 9/25/2018, 7:21 pm