Central New York’s Water Authority2022-03-10T10:43:39-05:00
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Welcome to OCWA – – Central New York’s Water Authority

OCWA is composed of a dedicated, professional workforce that is committed to providing customers with a safe, reliable and economical water supply. Because of this commitment, the Authority continually invests into the infrastructure and technology needed to meet this critical mission. On this website, you can find information on the ways the Authority is doing this. If you have any questions, call to speak with our staff. We are here to serve you.

New York State Low Income Household Water Assistant Program (LIHWAP)


Business Hours:
Monday thru Friday
8AM to 4:30PM

Phone Number:
For Customer Service, Press 3335

After Hours Emergency Number:

Contact us by Email:
Email form

Physical Address:
200 Northern Concourse
Syracuse, NY  13212

Mailing Address:
200 Northern Concourse
PO Box 4949
Syracuse, NY 13221-4949


205, 2022

Drinking Water Week 2022

May 2nd, 2022|

Upgraded water infrastructure plays critical role in daily life during Drinking Water Week, every week Syracuse, NY – May 2, 2022: This [...]


Water Alerts will appear only when active.

What can I expect to see in this section?

  1. Water Interruption due to a Break in the Pipe
  2. Water Interruption due to Maintenance Work
  3. Notice of Cloudy Water
  4. Notice of Hydrant or Valve Maintenance
  5. Notice of Low Pressure

Notices will remain on the page for 24 hours past the anticipated resolution time. Map locations are approximate.

Water Off

Watermain Construction Co Rt 89 from house 109 to Fred Haynes Blvd

Approximate Location:
109 Co Rt 89
Oswego , NY

Expected Resolution:
Monday, 5/23/2022, 5:32 pm

Water Off

Watermain Construction

Approximate Location:
158 co rt 89
Oswego , NY

Expected Resolution:
Monday, 5/23/2022, 12:50 pm

Water Off

Watermain Leak Repair. Water is off on Sylvan Way, between Genesee St and Park Way T/Camillus. No hydrants in shutdown.

Approximate Location:
338 Northfield Way
Camillus , NY

Expected Resolution:
Monday, 5/23/2022, 12:42 pm

Water Off

Watermain Leak Repair Water is off on Woodland Drive from Willow Point Drive to the dead of woodland

Approximate Location:
1004 Woodland Drive
Sylvan Beach, NY

Expected Resolution:
Monday, 5/23/2022, 2:28 am

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