Welcome to OCWA – – Central New York’s Water Authority
OCWA is composed of a dedicated, professional workforce that is committed to providing customers with a safe, reliable and economical water supply. Because of this commitment, the Authority continually invests into the infrastructure and technology needed to meet this critical mission. On this website, you can find information on the ways the Authority is doing this. If you have any questions, call to speak with our staff. We are here to serve you.
CONTACT INFORMATION
Business Hours:
Monday thru Friday
8AM to 4:30PM
Phone Number:
315.455.7061
For Customer Service, Press 3335
After Hours Emergency Number:
315.475.7601
Contact us by Email:
Email form
Physical Address:
200 Northern Concourse
Syracuse, NY 13212
Mailing Address:
200 Northern Concourse
PO Box 4949
Syracuse, NY 13221-4949
RECENT NEWS
Church Street and Chestnut Street Water Main Construction Update (Week of 10/14/19)
The Church Street and Chestnut Street water main replacement project is advancing to the Chestnut Street side of the project. We [...]
OCWA Employee Spotlight
This is the third in a series of monthly articles by OCWA--Central New York's Water Authority--highlighting some of our dedicated employees [...]
Water project causing some cloudy water in North Syracuse
OCWA customers residing in North Syracuse, specifically those living on Chestnut Street and immediately adjacent streets, may experience cloudy or discolored [...]
Church Street and Chestnut Street Water Main Construction Update (Week of 10/7/2019)
The Church Street and Chestnut Street water main replacement project is advancing to the Chestnut Street side of the project. We [...]
WATER ALERTS
Water Alerts will appear only when active.
What can I expect to see in this section?
- Water Interruption due to a Break in the Pipe
- Water Interruption due to Maintenance Work
- Notice of Cloudy Water
- Notice of Hydrant or Valve Maintenance
- Notice of Low Pressure
Notices will remain on the page for 24 hours past the anticipated resolution time. Map locations are approximate.
No current water alerts