Welcome to OCWA – – Central New York’s Water Authority
OCWA is composed of a dedicated, professional workforce that is committed to providing customers with a safe, reliable and economical water supply. Because of this commitment, the Authority continually invests into the infrastructure and technology needed to meet this critical mission. On this website, you can find information on the ways the Authority is doing this. If you have any questions, call to speak with our staff. We are here to serve you.
New York State Low Income Household Water Assistant Program (LIHWAP)
CONTACT INFORMATION
Business Hours:
Monday thru Friday
8AM to 4:30PM
Phone Number:
315.455.7061
For Customer Service, Press 3335
After Hours Emergency Number:
315.475.7601
Contact us by Email:
Email form
Physical Address:
200 Northern Concourse
Syracuse, NY 13212
Mailing Address:
200 Northern Concourse
PO Box 4949
Syracuse, NY 13221-4949
RECENT NEWS
Join OCWA in celebrating Source Water Protection Week
We invite everyone to help "Protect the Source" by spreading the word about the importance of source water protection. The [...]
World Water Monitoring Day 2022
This week, on September 18th, was World Water Monitoring Day. A day where we acknowledge the importance of our natural water [...]
Looking to test the pipes in your home? OCWA has an instructional video teaching you step-by-step.
Have you received a flyer in the mail about helping OCWA to test the material of your pipes? Are you still [...]
OCWA is at The Great New York State Fair
OCWA has a booth at the New York State Fair until Thursday, September 1st. We will have staff in attendance to [...]
WATER ALERTS
Water Alerts will appear only when active.
What can I expect to see in this section?
- Water Interruption due to a Break in the Pipe
- Water Interruption due to Maintenance Work
- Notice of Cloudy Water
- Notice of Hydrant or Valve Maintenance
- Notice of Low Pressure
Notices will remain on the page for 24 hours past the anticipated resolution time. Map locations are approximate.
No current water alerts