New Customer Information System

What does this mean for you?

  • Our representatives will be able to see your account information at a glance, resulting in faster response time
  • Change to your bill format (slight)
  • Locally Printed bills (keeping the money in Onondaga County)
  • In the coming weeks we will be launching a new Web Portal for customer access
    • See your account information
    • Pay your bill
    • Sign up for electronic billing
    • Compare your water usage
    • and more
  • In the coming weeks you will also be able to pay by phone

There are no alerts at this time