OCWA Customer Service Policies
Welcome to the OCWA Customer Service Web Site. We are
pleased to offer our customers web access to account
information.
By utilizing this web site, you agree to the
following policy and legal notice. If you do not
agree with the terms set forth, please contact OCWA
Customer Service at 315-455-7061 to have your account
disabled for web access.
OCWA is pleased to provide online payment service.
While it is our intent to provide access to this
service around the clock, there will be unannounced
maintenance periods when the site will not be
available. Please plan accordingly so as not to incur
a late charge on your account.
It is OCWA's strict policy not to share account
information with third parties for the purpose of
marketing or telemarketing.
OCWA uses encryption technology and SSL (secure socket
layer) to protect your transaction security. The
address of every page in the OCWA Customer Service Web
Site should begin with "https."
OCWA is a Public Benefit Corporation having its principal office at 200 Northern Concourse, Town of Salina, NY, with a Post Office address at P.O. Box 4949, Syracuse, NY 13221-4949.
Our office hours are 8:00-4:30 Monday through Friday.
Click button to login:
More information:  or 315-455-7061
After hours & weekend emergency answering service 315-475-7601
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