Online Policies

Welcome to OCWA. We are pleased to offer our customers web access to account information and online Bill Payment. Please take a moment to familiarize yourself with our policies. By clicking either the payment site or account information site you are accepting agreement with these policies.

User policy

By utilizing this web site, you agree to the following policy and legal notice. If you do not agree with the terms set forth, please contact OCWA Customer Service at 315-455-7061 x3335 to have your account disabled for web access.

Site availability

OCWA is pleased to provide online payment service. While it is our intent to provide access to this service around the clock, there will be unannounced maintenance periods when the site will not be available. Please plan accordingly so as not to incur a late charge on your account.

Privacy

It is OCWA’s strict policy not to share account information with third parties for the purpose of marketing or telemarketing.

Security

OCWA uses encryption technology and SSL (secure socket layer) to protect your transaction security. The address of every page in the OCWA Customer Service Web Site should begin with “https.”

About OCWA

OCWA is a Public Benefit Corporation having its principal office at 200 Northern Concourse, Town of Salina, NY, with a Post Office address at P.O. Box 4949, Syracuse, NY 13221-4949. Our office hours are 8:00-4:30 Monday through Friday.
Customer Service 315-455-7061 x3335

Payment Site

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