Your water supply Statement & statistics Water quality Water sources

Source Water Assessment Sources and treatment Frequently asked questions Cryptosporidium and Giardia Conservation

Important phone numbers Detected contaminants Contaminants not detected Distribution system map Terms & abbreviations

OCWA wants you to have information about your water. Use the phone numbers below for specific questions, or click here, and email your inquiry.

 
Inquiries about this report
Bob Rusyn, Water Quality Manager 315-673-4304 x11
 
After hours/weekend emergency
Answering Service 315-475-7601
 
Water quality questions
Steve Berson, Water Systems Chemist 315-455-7061 x3141
 
Billing inquiries
Customer Service Dept. 315-455-7061 x3335
 
Low pressure/discolored water
Operations Dept. 315-455-7061 x3120
 
To report a leak
Distribution Maintenance Dept. 315-455-7061 x3127
 
OCWA Board meeting information
Board of Directors' Office 315-455-7061 x3112
 
Onondaga County Dept. of Health
  315-435-6600
 
Oswego County Dept. of Health
  315-349-3557
 
Madison County Dept. of Health
  315-366-2526
 
Oneida County Dept. of Health
  315-798-5064
 
New York State Dept. of Health
  800-458-1158
 
USEPA
Safe Drinking Water Hotline 800-426-4791
 

More information: or 315-455-7061 After hours & weekend emergency answering service 315-475-7601