OCWA is happy to hear from its customers and others interested in its work.
NOTICE (1/2/14): OCWA OnLine is now available for Customer Login. You must register for a new login as the login from our former site will not work.
Please submit your comments or questions to the appropriate department below. If unsure, direct your query to either the Customer Service Department or Human Resources, and it will be addressed.
Include your name, email address, and phone number so that we can reply. (Without an email address or phone number, we will be unable to contact you.)
-Bought a house (moved in)
-Sold a house (moved out)
Transfer or disconnect water
Start water service
Meter change out
Hydrant meter rentals
Online payment site is down
-Repair to property (such as damaged lawn or blacktop)
Curb or valve box issue
-Construction of new water lines
-New water service on existing water main
-Installation of hydrants
-Report a leak
-Compliments or complaints