Central New York’s Water Authority 2017-11-16T14:21:41+00:00

Welcome to OCWA – – Central New York’s Water Authority

OCWA is composed of a dedicated, professional workforce that is committed to providing customers with a safe, reliable and economical water supply. Because of this commitment, the Authority continually invests into the infrastructure and technology needed to meet this critical mission. On this website, you can find information on the ways the Authority is doing this. If you have any questions, call to speak with our staff. We are here to serve you.


Business Hours:
Monday thru Friday
8AM to 4:30PM

Phone Number:
For Customer Service, Press 3335

After Hours Emergency Number:

Contact us by Email:
Email form

Physical Address:
200 Northern Concourse
Syracuse, NY  13212

Mailing Address:
200 Northern Concourse
PO Box 4949
Syracuse, NY 13221-4949


401, 2018

Preventing Frozen Pipes

January 4th, 2018|

With forecasted record cold temperatures coming to Central New York, OCWA—Central New York’s Water Authority—is urging residents to take precautions to [...]


Water Alerts will appear only when active.

What can I expect to see in this section?

  1. Water Interruption due to a Break in the Pipe
  2. Water Interruption due to Maintenance Work
  3. Notice of Cloudy Water
  4. Notice of Hydrant or Valve Maintenance
  5. Notice of Low Pressure

Notices will remain on the page for 24 hours past the anticipated resolution time. Map locations are approximate.

Water Off

Watermain Leak Repair Dickerson Dr S. Between Mansfield Dr and Sunnyfield Rd. Also Fieldcrest Dr and Fieldcrest Cir

Approximate Location:
201 Dickerson Dr S
Camillus, NY

Expected Resolution:
Tuesday, 1/16/2018, 7:02 pm

Water Off

Water Service Repair/Installation,water is off on Lakeshore Rd between Tartan Dr N & Eldan Lane,three hydrants are Affected in shutdown

Approximate Location:
Lakeshore Rd
T/Cicero, NY

Expected Resolution:
Tuesday, 1/16/2018, 1:48 pm

Water Off

Watermain Leak Repair Fairmount Ave from house 238 to Hanover Ave. (2) hydrants in shut.

Approximate Location:
302 Fairmount Avenue
Liverpool, NY 13088

Expected Resolution:
Tuesday, 1/16/2018, 1:00 pm

Water Off on Terrace Dr. between Glenview Dr. and Beverly Dr. Glenview Dr. is closed between Jarrett Dr. and Kimberly Dr. W.

Watermain Leak Repair

Approximate Location:
222 Glenview Dr.
Syracuse, NY 13219

Expected Resolution:
Tuesday, 1/16/2018, 12:57 pm

Water Off

Watermain Leak Repair Wicker St from Fletcher Dr to Lynnhaven Dr, (1) hydrant in the shutdown

Approximate Location:
226 Lynnhaven Dr
Clay, NY 13212

Expected Resolution:
Monday, 1/15/2018, 8:41 pm